PBO-seminar with Niva Golan-Nadir
Unpopular policies leading to the co-production of public services: The case of public transportation in Israel
Niva Golan-Nadir holds a PhD from the University of Haifa and is currently teaching faculty at the IDC Herzliya and the Open University of Israel. Her research focuses on street level bureaucracy and state-religion relations, amongst others. Niva will present a paper entitled "Unpopular policies leading to the co-production of public services: The case of public transportation in Israel".
Can dissatisfaction with existing policies lead to the co-production of public goods and services? If so, under what conditions could such dissatisfaction lead to the co-production of public goods and services? We posit that when (1) citizens are dissatisfied with the policy as designed, (2) third-sector organizations are formed, and (3) politicians and street-level managers are engaged, the co-production of public goods and services will take place. Using a mixed method design, including: online questionnaires, in-depth interviews and textual analysis, we test our claims by analysing the co-production of public transportation in Israel on the Jewish Sabbath (Saturday) by several local authorities and third-sector organizations to overcome limitations on its availability on Saturday. This effort results in co-producing a lacking public service which policy as designed simply bans suppling officially.