Sigurd M. Nordli Oppegaard: Regulating Flexibility: Uber’s Platform as a Technological Work Arrangement

Published in Nordic journal of working life studies, 2021

Cover of the Nordic journal of working life studies

Author

Sigurd M. Nordli Oppegaard

Abstract

When initiating its Norwegian operations, the transportation platform Uber adjusted its business model to the Norwegian regulation of the taxi market by focusing on its high-end offering, Uber Black, organized through limousine companies who employ the drivers and own the cars. The Uber Black drivers in Oslo are classified as employees and endowed with a substantially flexible work arrangement.  Based  on  a  ‘traveling  ethnography’  among  Uber  Black  drivers  in  Oslo,  this  article  conceptualizes Uber’s digital platform as a technological work arrangement. The analysis shows that while the platform is experienced as an opaque form of management that limits the drivers’ formal flexibility, the effects of the technological work arrangement is contingent on the drivers’ formal work arrangement and the characteristics of the Uber Black market in Oslo.

Read the article in Nordic journal of working life studies.

Published Apr. 8, 2021 4:05 PM - Last modified Apr. 8, 2021 4:05 PM